Genshin Impact is one of the widely played action role-playing games developed and published by miHoYo. But unfortunately, like other popular online games, Genshin Impact also has several bugs and issues such as high ping issues on PS4, PC, Android or error code 9908, and more. Just in case, you are not able to login to Genshin Impact and running into a locked out of your account issue, the fact that you are not the only one experiencing these issues as many other players are having the same problems. Thankfully, there are a few methods you can try to fix this issue. Let’s find out in this guide how to fix the Genshin Impact login error – the Genshin account locked out of your account.
Fixing Genshin Impact Login Error – Genshin Account Locked Out of Your Account Issue Fix
If you are not able to login into Genshin Impact due to being locked out of your account, there can be multiple reasons and so we have covered various methods to fix this annoying issue.
1. You are encountering a login error because you may have entered the wrong credentials multiple times. In that case, you need to reset your password and then try again to login into Genshin Impact.
2. Secondly, make sure the game is fully updated to the latest version. If you are using an older version, you might get an error while logging in.
3. If you’re using a VPN service while playing Genshin Impact, your connection can be unstable so it is recommended to turn off your VPN service to resolve the issue.
4. Besides, do all the typical checks such as restart your gaming device, check if your internet connection is stable and working fine, and check if the servers of miHoYo are up and not under scheduled maintenance or outage. You can check the current server status on their official Twitter page.
5. The last resort is to contact miHoYo customer service. You can explain your issue at “genshin_cs@mihoyo.com”. They may ask you for some more details on this such as:
– Your UID
– Email address or contact number the account was registered with
– When you last logged in
– What devices you are using to access the account
– Any transactions in the game you have done recently
– Etc.
That’s everything you can do to fix the Genshin account locked out of your account error.
Also check – How to fix Genshin Impact launcher not working issue on iOS, Android, and PC 2022.
